Environmental Plan of Management






Berthing regulations



Empire Bay Marina strives to exceed the expectations of all our customers in the provision of quality marine services. Our organisation works as a partner with the wider boating community and the general public to continually improve the health of Australia’s second commercial waterway, ensuring current policies and protocols regarding pollution are clearly stated and stringently followed. Empire Bay Marina is committed to enhancing the environment in which we work for the overall enjoyment and benefit of all stakeholders and community groups.

The purpose: to make a positive difference in the community and encourage all staff to achieve their highest potential.

The business: providing the best quality services to our customers and the wider boating community and maintain the working environment in pristine condition.

The values: employees who are confident, competent, and caring of the environment and customers; leadership and standards of excellence in the community.

The management plan of A & K Velleman, trading as Empire Bay Marina, uses the phrase “the company” in reference to all issues, policies and regulations. This management plan has been prepared for the exclusive use of the company in setting strategic direction policies, and to inform regulatory and other authorities. It will assist the company in adopting best practice in all operations and be a pro-active partner in the maintenance and provision of quality boating services on Brisbane Water and connecting waterways.


Empire Bay Marina is situated at the Waterfront Reserve Empire Bay NSW 2257.

The Marina Lies on the reserve and is a historical heritage site. The Marina has one main building and wharf and an adjacent wharf across from the main building and wharf. There is car parking located at the end of the public wharf adjacent to the public playground. The workshop is located inside the building and the majority of mechanical work is carried out there. The whole site has been owned and operated by the Velleman family since 1983.

Empire Bay Marina is a member of the Marina Association of New South Wales, and the Boating Industry Assocation.


  • Berthing of vessels: cruisers and yachts to approximately 24 metres (80 ft) are on one of two wharves of treated marine timbers, and of up to 12 metres (40 ft) on swing moorings
  • Fuelling boats is from two 5,000-litre in-ground tanks, one distillate (Diesel), and the other unleaded petrol with secured lines to delivery on the main wharf.
  • Lifting equipment and slipway
  • Defouling and recoating of antifouling
  • Detailing and painting services
  • Mechanical and engineering
  • Shipwright services for repair, maintenance and refurbishment of vessels by own employees and regular contractor (Roger Marchant).
  • Cover makers and marine trimming (Roger Townsend); Electrical, electronic services (Chris Law)
  • Contractors who provide services such as metal fabrication, and painting and paint removal
  • are provided with a work boat berth for their customer service craft
  • Stocks of paints and materials
  • Car parking is on Council public parking areas to to the East and West of the waterfront reserve
  • Provision of boating information and educational material to customers, tenants and contractors:
  • Signage
  • A regular information via social media integrated with a comprehensive web portal providing local information for boaters including weather, tides and realtime shipping traffic and aneCommerce facility
  • Relevant Statutory Requirements that apply to these operations
  • Fire Department (Building Code of Australia C1 E1) Firefighting equipment
  • Wharf-mounted hose reels
  • Fire extinguishers in all workshops, storage containers and fuel wharf
  • Dust and odours. These are maintained within the perimeters of the property
  • Noise. New South Wales EPA Industrial Noise Policy 2000. Within the approval for operating repair and maintenance we have low decibel reading

Fuel Storage Systems: this environment protection plan includes: (a) a loss monitoring procedure; (b) an incident management procedure (see Pollution Incident Response Management Plan (PIRMP); (c) a maintenance schedule which includes cathodic protection for tanks and pipe work, all inspected annually; (d) adequate safety for spillage from the system should such an event occur; (e) a plan of the storage site that includes the locations of each of the following: (i) the storage system, (ii) all buildings and associated infrastructure, (iii) all fences and gates, (iv) all pumps, bunding and emergency electrical switching.

Protocol for industry notification of pollution incidents: Pollution incidents causing or threatening material harm to be notified as per the Protection of the Environment Operations Act 1997, Part 5.7 and are clearly shown in Empire Bay Marina PIRMP. Section 148 requires pollution incidents causing or threatening material harm to be notified. a) these require that verbal notification be followed by written notification, and b) that notification to a designated person or authority is taken to be notification to the relevant person or authority under section 148 12

Work Cover New South Wales (Occupational Health and Safety Act 2000, and the Occupational Health and Safety Regulation 2001.)

Two fuel tanks with capacity each of 5,000 litres. Dangerous Goods licence (No: 35/019373)

Employee working conditions:

  • Employee workers’ compensation insurance
  • Safety training
  • BIA Marine card
  • Contractor package
  • Induction

Commercial moorings serviced yearly as per conditions

Trade Practices:

  • Trade Practices Act 1974.
  • Business operations New South Wales Office of Fair Trading Registration under the Business Names Act 1962, Certificate of registration of business name No. H7432011.
  • Water supply to the property is protected by an R.P.Z.D. valve (backflow prevention device), serviced annually.
  • Set Standards and Performance Measures (For each of the environmental issues)


  • Fire response plan is posted in emergency response folder available 24/7 on the wall of the container.
  • Employees and tenants to understand the response plan and participate in regular training and drills
  • Suitable extinguishers are provided at fuel wharf and in the workshops of the marina complex (see the site plan in the Appendix)

Liquid Waste:

Oil or hydrocarbon thinners waste is stored in secured bonded store and disposed of by a licensed waste oil contractor, evidenced by tracking documents

Jet washing is generally carried out on the concrete wash-down bay area. All waste is drained firstly through a solid settlement pit before being removed from the site.


Minimisation of solvent waste is carried out by use of a gun and brush washing tub. This is designed to reuse solvents and is regularly maintained by a service agreement. Solid Waste:

Solid Waste:

Solid settlement pits are cleaned out each slipping, using an authorised licensed waste contractor for contents.

Solid waste is stored in suitable sealed and marked containers for removal

The recycling of metals, paper, glass, plastic and timber is diligently carried out

There is adequate storage and removal of recycled garbage

Employee training with regards to re-use of materials is encouraged and on-going

Boat sewage and bilge water:

The marina will alert customers, visitors, tenants and employees to the offence to discharge bilge water or sewage into the local waterways.

Where possible the company will mitigate against contamination of the waters by boat owners and users of this marina facility in order to maintain water quality.

Boat owner/tenants of marina are referred to the sewage and pump out facility at Gosford for their disposal of sewage and grey water.

Slipway runoff:

Designated work area — best practice principles are employed in the regular maintenance and clean-up, which is scheduled and documented.

Fuel storage and dispensing:

This area is subject to strict environmental conditions that prevent contamination of the surrounding soil and water and meets the requirements of the EPA Pollution Reduction Program 4(b). This requirement has been met.

The company maintains a Dangerous Goods licence No: 35/019373.

The company does meet its legal obligations for the storage and dispensing of fuel. Notification of pollution incidents (1) The relevant information about a pollution incident required under section 148 consists of the following: (a) the time, date, nature, duration and location of the incident, (b) the location of the place where pollution is occurring or is likely to occur, (c) the nature, the estimated quantity or volume and the concentration of any pollutants involved, if known, (d) the circumstances in which the incident occurred (including the cause of the incident, if known), 16 (e) the action taken or proposed to be taken to deal with the incident and any resulting pollution or threatened pollution, if known, (f) other information prescribed by the regulations. (2) The information required by this section is the information known to the person notifying the incident when the notification is required to be given. (3) If the information required to be included in a notice of a pollution incident by subsection (1) (c), (d) or (e) is not known to that person when the initial notification is made but becomes known afterwards, that information must be notified in accordance with section 148 immediately after it becomes known.

Noise dust and air emissions:

  • Observe in-water maintenance restrictions
  • Ensure all rules and regulations published by the company are adhered to by all users.
  • Actions and measures to mitigate environmental damage Overview This section describes the actions and measures implemented to mitigate any potential detrimental impacts of the marina’s operations on the environment and to ensure these operations meet the relevant standards and/or performance measures.

Fire measures and procedures:

  • The company maintains fire response plan notices in appropriate locations around the marina and review these regularly.
  • On-going, on-site training is provided for employees and the company works with the nearby Empire Bay Rural Fire Brigade in developing appropriate responses.
  • Maintain in good working order the fire-fighting equipmenton the marina. Ensure these resources are tested twice every year and inspected by staff every week.
  • All fire hoses are clearly marked “Fire Use Only”.
  • There are fire hose reels on the marina. There are three x 9 kg dry powder extinguishers located in the workshops and one x 9kg dry powder extinguisher stored in the fire box at the fuel. These are inspected every six months.
  • Signage on the fuel dock include the words: “No Smoking”; “No Naked Flames”; and “Stop Engines Prior to Refuelling”.
  • Staff test weekly the operation of emergency power shut-off at the fuel dock.
  • Emergency spill kit on the fuel dock is kept available during operating hours and the contents of the kit checked daily.
  • Fuel hoses and bund under the bowsers are checked every week.

Liquid waste:

  • Waste drums are set up in a secured area with all-weather cover and bunding. This facility is made available for tenants and other marina customers. The company has an arrangement with Coast & Valley Oil Recyclers for the collection of oil and hydrocarbons on a regular basis and keeps receipts from the contractor covering removal of this waste. These receipts available if required by any relevant authority.
  • The company ensures regular cleaning of settlement pits and retains documentary evidence of disposal to provide for audit by the relevant authorities as and when required.
  • The company minimises the use of solvents for cleaning by educating employees and brush cleaning which reuses solvents. This is recognised as the most efficient and effective cleaning method.

Solid waste:

  • Solid waste is contained in bins with lids and these are checked regularly.
  • The bins are emptied weekly by the local council contractor.
  • Every effort is made to remove metals, paper, cardboard, glass, plastic and timber, all of which are recycled.
  • Educate employees on re-use of disposable items such as: anodes that still have sufficient life; the use of drop sheets rather than plastic and paper; and lightly soiled rags
  • Signage is placed at relevant areas and all employees and tenants are educated on the benefits of recycling through the regular company newsletters. Signage requests that all recycled items are removed from plastic bags.
  • Recycling contractors collect old batteries.
  • Council provides for the removal of paper, plastic, metals and glass.
  • Timber wood shavings, where practical, are used to augment spill kits near the slipway.
  • Solid uncontaminated waste is disposed of with the general garbage, and removed by the council contractor.

Boat sewage and bilge water:

  • The discharge of sewage from boat holding tanks can be carried out at the Gosford public pump-out station. This facility also has a receptacle to accept waste from portable toilets.
  • Marina staff inspects all moored vessels every morning and afternoon to ensure their safety and security. This includes a visual inspection for any sign of pollution in the water in or around the marina.
  • In the event of any inadvertent spillage, staff are trained in quick containment responses (see PIRMP section M).
  • The company maintains emergency spill kits which contain absorbent wipes and a 20 metre retaining boom. The mobile kit contains: bilge ropes and mini booms; floor sweep; containment socks; and absorbent pillows and wipes. The company also stores a 20 metre boom kit at the marina.
  • Prior to occupying a berth all marina customers sign a BIA agreement which states in part that the licensee agrees that: (i) during the term of this agreement and while the Craft is moored, stored or berthed at the Facilities, it shall not carry out or have carried out repairs and/or maintenance on the craft without the prior implied or express authority of the Licensor or its authorised agent (j) the Licensor shall note that under the Pollution of the Environment Act (1997), and in addition, all subsequent and relevant legislation, all forms of 21 pollution are prohibited. Any person or Licensor contravening this legislation leaves themselves open to action by Council or the EPA. (l) it shall promptly comply with the requirements of all statutes, regulations and by-laws relating to the use and occupation of the Property. Without limiting the generality of the foregoing, the Licensee shall comply with and cause all of its employees, agents, contractors and invitees to comply with the provisions of any legislation and regulations made thereunder relating to pollution affecting any part of the environment and however caused including but not being limited to the Pollution and Environment Act (1997) and Environmental Protection Act, State Pollution Control Commission Act 1970 and under the Maritime Services Act 1935. The Licensee shall indemnify and keep indemnified the Licensor from and against all actions, claims, demands, losses, damages, costs and expenses for which the Licensor shall or may become liable in respect or arising from any act, omission, neglect, breach or default by the Licensee, its employees, agents, contractors or invitees under this clause.

Slipway run-off and maintenance procedures:

  • The slipway is sited above high water.
  • The scraping and jet washing is carried out where waste generated can be disposed of correctly.
  • The slipway allows easy access to the vessel and an efficient workflow to ensure that at all times any operational effects are mitigated.
  • Housekeeping practices ensure all areas of the slipway are kept in good condition, tidy and clean.
  • Large drip trays are employed for all work with the potential to leak oil onto the slipway.
  • The use of tarpaulins or drop sheets can provide extra protection in certain circumstances.
  • Signs indicate the working slipway area and discourage unauthorised entry
  • All jet wash operators are trained to work efficiently in order to minimise water use and ensure that untreated waste does not pollute the water.
  • Jet washing is limited to the removal of mud, weed and general marine growth. It is not be used to remove topside paints and finishes, as this operation is carried out in a controlled area, and using appropriate measures of containment.
  • Perimeter drains and kerb entry baskets are cleaned out regularly.

Fuel storage, service and maintenance procedures:

  • Included within the bowser bund is an area designated for refuelling jerry cans and hand held fuel tanks.
  • The bowser bund is checked weekly and the cleaning and replacement of hydrocarbon socks replaced as and when required.
  • The refuelling of vessels must be carried out only at the fuel wharf and only from the marina pumps. No vessel within the limits of the marina is permitted to refuel other than at the designated area.
  • Fuelling is to be stopped immediately if the vessel’s tanks have insufficient venting which results in continuous blow-back. The owner or operator of the vessel is to be informed that refuelling will not be carried out until the problem is rectified.
  • Security and integrity of pumps and lines are to be ascertained by staff at the start and close of each day’s operations.
  • The emergency spill kit must be readily available at all times when fuelling is being carried out.

    Signage on the fuel wharf to include: “No Smoking”; “No Naked Flames”; “Engines must be switched off before refuelling”.
  • The company maintains a current Dangerous Goods licence.
  • Inspection and preventative maintenance is included on yearly maintenance chart.
  • 23 Fuel is delivered and unloaded by a registered and trained fuel supplier who carries a fuel spill kit in accordance with Work Cover requirements.
  • Unloading is supervised by a senior member of the marina management.
  • In the event of a spillage or fuel line rupture marina staff are trained to: a. Isolate power by depressing the emergency button on the fuel wharf. b. Initiate action to clean up the fuel spillage with the use of the spill kit equipment. c. Notify senior management and/follow procedures under “Notification of pollution incidents” (as per the PIRMP). d. File an incident report.

Noise, dust and air emission measures and procedures

All users of the slipway are made aware of the company’s maximum LAeq noise level.

Signage must notify users that noise restrictions apply to this facility as follows:

  • Monday to Friday: 7.30am to 5.00pm
  • Saturday: 7.30am to 1.30pm
  • Sunday and Public holidays: No noise related work.

Boat owners and users of the slipway facility are required to have read and accepted the rules and regulations that apply to the slipway area.

Whenever practical, noise can be shielded by other vessels to assist in meeting noise reduction objectives.

Regular operational maintenance and strategies for the selection of quiet tools is a policy of the company. Boat transportation companies and their drivers are made aware of the noise and size limitations prior to their arrival at the site. Only minor repairs are sprayed in the open and only during favourable wind conditions. Excessive running of engines/generators within the preinct is not permitted. The marina business is staffed every day except Good Friday and Christmas Day. This allows constant monitoring of visitors and users at the marina and assists in protecting of the amenity of the surrounding area. Where practical, tarpaulins and screens are employed to reduce dust emissions. 5.7B Dust and air emission Management must consider the direction of wind and weather when undertaking work with the potential for dust or emissions to carry to neighbouring properties Vacuum extraction sanders are used wherever possible Employ wet sanding if practical

Brush and rollers are used for applications of antifouling paint. Vessels are placed on the slipway to best manage possible effects of dust and/or odour. Consideration is given to all other issues as documented herein.



The following measures and procedures are designed to register, report and respond to complaints made during marina operations.

Pollution complaints: The following issues as per the EPA licence must be addressed when recording any complaint:

  1. The company keeps a legible record of all complaints made to the company or agent of the company in relation to pollution arising from any activity to which this licence applies.
  2. The records include details of the following:
  3. The date and time of the complaint;
  4. The method by which the complaint was made;
  5. Any personal details of the complaint which were provided by the complainant or, if no such details were provided, a note to that effect;
  6. The nature of the complaint;
  7. The action taken by the company in relation to the complaint, including any follow-up contact with the complainant; and
  8. If no action was taken by the company, the reasons why no action was taken.
  9. The record of a complaint must be kept for at least four years after the complaint was made.


The company will comply with WorkCover regulations and their recommendations at all times. Emergency telephone number is displayed prominently at the front door. Educational instructions on safety are given to all employees. 26 A senior member of staff is always available, either on site or via telephone, to advise on matters that may be of concern. 7.

Roles, responsibilities, authority and accountability


The Marina Manager (Managing Partner André Velleman) has overall responsibility for all facets of the day-to-day operations at the marina. In particular, the following responsibilities are covered by this position: Development of processes and procedures for overall marina operations Overall supervision of office administration and marina operations Liaise with tenants in regards to administration and operational procedures. Assists both the Administration Manager and Operations Manager to liaise with customers and marina clients and also with scheduling of the day-to-day work flow. Provide human resource services for employees for all employment related issues.


The aim of the company is to provide quality berthing and mooring facilities, which assist our customers to maximise use and enjoyment of their boats. The company will maintain and improve these facilities in line with customer expectations and statutory requirements.. All aspects of the company’s operations aim to achieve these goals.

Berthing regulations

The company ensures that all berths are clearly marked to allow identification Accurate records are kept of berth holders and essential details for ease of contact All berth holders have a copy of the company’s ‘Regulations for Marina Usage’ and management does its best to ensure that these customers abide by these rules.

Visual inspection of the marina and vessels moored at the marina is carried out at the start and close of each day of operation. The company requires berthing clients to leave a spare key at the complex for emergency access to craft moored on the marina. A register is kept to keep account of time and date when keys are used.

The company provides marina supervision every day of the year except Good Friday Christmas Day.

All customers are required to sign a BIA Berthing/Mooring Agreement.

Clear and unobstructed access is provided to the marina.

Garbage and recycling facilities are provided for all berthing clients. Adequate signage is placed to assist in the efficient and effective operations of the marina and protect the environment. The company ensures that only minor repairs and maintenance are carried out on the water, and then only in the appropriate area.

All contractors wishing entry to the marina must be made aware of the Regulations for Marina Use and have the appropriate public liability and workers’ compensation insurance. Excessive running of engines or generators at the marina is not permitted. 9. Noise management plan Employees, tenants, boat owners and contractors are made aware of noise restrictions * Operating hours * Restrictions on weekends and public holidays * Maximum LAeq (15 minutes) * The users of the slipway must sign a slipway confirmation The company has reconfigured the slipway layout to allow shielding of noise-related work through the positioning of other vessels

When purchasing new tools or equipment, company policy requires prior investigation of all practical quieter tool performance To remind users of the slipway of noise policy and restrictions, clear signage is maintained Complaints, verbal or written in regards to noise, are dealt with as referred to herein.

Management and/or staff attend relevant industry training or seminars to expand their knowledge and skill base and introduce them to innovative procedures and best practice with regards to noise minimisation


Empire Bay Marina has a comprehensive Emergency Management Folder, kept in a weatherproof sleeve and available 24 hours a day. The folder covers in detail disaster procedures for the following: (i) Man overboard (ii) Vessel collision (iii) Sinking vessel (iv) Vessel fire (v) High winds / storm (vi) Marina fuel / oil spill (vii) Hazardous substance spill (viii) Marina evacuation procedure, and (ix) Emergency control organisation. 6 The EPA Pollution telephone service is 131 555 36 13.6 Emergency Incident Reporting Firstly, call 000 if the incident presents an immediate threat to human health or property. Fire and Rescue NSW, the NSW Police and the NSW Ambulance Service are the first responders, as they are responsible for controlling and containing incidents. If the incident does not require an initial combat agency, or once the 000 call has been made, notify the relevant authorities in the following order. The 24- hour hotline for each authority is given when available: the appropriate regulatory authority (ARA) for the activity under the POEO Act (usually the EPA or local authority) – the local authority is a local council of an area under the Local Government Act 1993), for Empire Bay/Brisbane Water this is Central Coast Council. telephone 02-9847 6666 the EPA (if it is not the ARA) – telephone Environment Line on 131 NB: If the situation warranted calling 000 as a first point of notification, this call will be directed to Fire & Rescue NSW and Rural Fire Service via their co-ordinated Incident

Appendix REGULATIONS FOR MARINA USAGE 1. SAFETY AND SAFETY RESTRICTIONS a) Refuelling of any boat or engine within the marina shall not be permitted other than at the fuel pontoon and from the marina pumps. b) All refuelling of vessels will be undertaken by marina staff. No refuelling will be permitted to be carried out by owners or crew. c) Marina users shall not store fuel, oil, goods of any inflammable nature or similar dangerous goods on any part of the marina structure nor shall they bring or carry through the marina any such products. d) When securing vessels at berth, no part of the vessel will be permitted to overhang the marina walkways. e) Swimming, diving and underwater activities within the marina are not permitted. f) Among other things children must not run, ride in the trolleys or play on the wharves. 2. HAZARDS AND FIRE CONTROL a) Fire hose reels on the marina are not to be used for any purpose other than the fighting of fires. b) Please do not risk injury to yourself or others by leaving objects on the marina walkway. This includes flotsam and jetsam which may have been cleared from your berth. c) Do not leave battery charges running on your vessel while it is unattended, and if your vessel is to be left on the marina for an extended period, ensure that all electrical appliances are switched off. 3 MARINA EQUIPMENT a) All defects in, all malfunctions of, marina equipment must to be reported immediately to marina management. b) As virtually all the tools and equipment belong to our employees or contractors we request that you not cause embarrassment by asking to borrow same. 4. VESSEL REPAIRS a) Excepting for boat owners and crew, no outside labour may be employed on the marina without the consent of management, who must be consulted prior to work commencing. b) Where quotes or estimates are in excess of $1,500 we reserve the right to collect a deposit before work commences. The final account is due for payment within seven days of presentation. Our contract of supply of goods and services should be signed before work commences. c) As we are an EPA Licensed Marina only minor maintenance or non-waste generating maintenance can be carried out whilst berthed in the pen. 44 5 GARBAGE AND WASTE DISPOSAL a) Garbage facilities are provided and all garbage shall be disposed of in the containers provided. b) Recycle glass, pep plastic bottles, aluminium cans and paper by separating the various recyclables into the plastic bins behind our main garbage hopper. The blue wheely bin is for newspapers only. c) The cleaning of fish within the marina and the marina fingers and walkways is not permitted. 6. NOISE AND GENERAL AMENITY a) No persons shall be permitted to consume alcoholic beverages within the marina except on private vessels. b) Repairs and maintenance shall not be carried out on the marina walkway. c) When loading or unloading gear your car must be parked in the adjacent public parking areas. 7. SHORE POWER d) Earth leakage circuit breakers (ELCB) have been fitted to the service units on the marina. They are designed to trip if faulty electrical equipment is used on board a vessel connected to shore power. We ask that prior to finally leaving your vessel you check this device to ensure it is in the “ON” position. e) All shore power leads must have a 15 amp plug and current safety tag fitted. Leads must be tested and tagged annually. 8. WATER QUALITY The bottom scraping of vessels within the marina is not permitted. 9. SIGNPOSTING a) The notices prohibiting the following should strictly be observed; NO SMOKING NO SWIMMING NO FISHING NO DOGS ALLOWED ON THE MARINA b) Owners may take dogs aboard their boat providing they are taken on a leash directly to and from the car. Other signs that appear throughout the property should be observed. 45 10. ENVIRONMENT a) Empire Bay Marina is committed to protecting our environment. Our Environmental Plan of Management is posted on our website and we ask you to read it in order to assist us to protect our environment. b) Owners must clean up after their pets. Marina staff will provide bags for this purpose. c) Plastic bags are a hazard to the environment and waterways. We urge you limit the use of plastic bags to collection of pet waste. d) Empire Bay Marina has a facility for the disposal of oil waste, oil filters and batteries. Please contact the office if you need to dispose of the above items. e) Anti-pollution laws apply within the marina and marina users shall not pollute nor permit the pollution of the marina or discharge into the marina or its waterways any poisonous, noxious, dangerous or offensive substances. f) The use of vessel toilets, sinks and showers, which discharge through the hull are strictly prohibited within the marina. g)

There is a free pump out facility at Gosford.

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